Several years ago, Michele Marraffa, founder of the company and always our only CEO, built this company on the basis of his working experience in the handling/transport sector in the broadest sense of the term: in addition to machinery, innovations in the field and the design of new projects, his real goal was to focus on people, giving providing them with all the training necessary to face the new daily challenges they come across every day.
In this way, offering 360° of innovation with 360° innovation and, mainly made up of constant ongoing technical and professional training courses and continuous formation, we have become a well-established company in Italy and Europe, known for our professionalism and ability to accomplish any type of project.
Our men workforce is our strength.
We are a partner of Werent, a company belonging tosubsidiary of the Group and which specialized specializes in the rental and sale of aerial platforms, telescopic handlers, mobile cranes and earthmoving machines, with whom we have always worked to offer a better service, which can be and customized for every requirement.
From the exceptional transport with extendable vehicles, that can travel at just with a height from the ground of only 10 cm above floor level, to the our safety car service with authorized cars and personnel and authorized cars, from any kind the of handling and lifting of operations any kind, with availability of cranes of up to 650 tons, we can offer youing the best solution for every type of demand problem. We use technologically advanced equipment capable of handling industrial machines up to 600 tons, even on delicate floors and inside ports.
In addition, we handle exceptional tank transports, boat transports, construction equipment transports, beam transports, presses, crushers, wind and laminated wood components, industrial movements, industrial lifting, crane rentals and aerial platforms.
We are committed to pursuing a policy that puts the customer and their satisfaction at the centre of our activities, because that is what defines our success.
Our strategy - Iin the context of all the phases connected with the provision of transport services (both normal and exceptional) and crane rentals - includes, our strategy focuses first and foremost, on the duty we feel to get to know our customers, in order to guarantee the highest levels of customer satisfaction.
For usWe feel , it is our responsibility to adopt a system for quality management in the service sector, to be performed by means of an appropriate adaptation which is carried out in strict compliance with the ISO 9001:2015 standards. This approach represents a step of remarkable complexity, due to the singularity and specificity that characterise the sector to in which Marraffa belongs.
Through quality, we pursue another fundamental objective: occupational health and safety, always operating in compliance with ISO 45001:2018 standards.
Every year, we define and approve a programme of measurable objectives that we intend to pursue over the next twelve months; targets that are, consistent with the strategic objectives defined above. The Our company works together to ensure that all the objectives, quantifiable and measurable with the respective time targets, are understood and supported by all of our personnel. InBy achieving these objectives, we intend to create a company that is strongly focused on its customers, on increasinge efficiency in the market and make making customer satisfaction the real added value in a highly competitive sector.
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